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The Customer Experience Podcast
Troy Batchelor
8 episodes
15 hours ago
"It's my pleasure to invite you to our customer experience podcast series discussing client centric best practices, tools and ideas with today's top FM leaders." Troy Batchelor - Retail Customer Experience Evangelist French Company LLC
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Business
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All content for The Customer Experience Podcast is the property of Troy Batchelor and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
"It's my pleasure to invite you to our customer experience podcast series discussing client centric best practices, tools and ideas with today's top FM leaders." Troy Batchelor - Retail Customer Experience Evangelist French Company LLC
Show more...
Business
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Elizabeth Barnes - Inspect What You Expect
The Customer Experience Podcast
17 minutes 37 seconds
7 years ago
Elizabeth Barnes - Inspect What You Expect
Elizabeth Barnes is the Chief Operating Officer at NAI Plotkin. They are a third generation family that does full-service real estate such as brokerage services, construction management services and all sorts of facility property management services for all asset types. Her background in retail is in the construction and real estate departments working for the Great Atlantic & Pacific Tea Company. Elizabeth shared about her experience managing dark stores and finding national and local vendors that will deliver high-quality services and maintain a steady working relationship. Currently, they are using a software that allows inspectors to take photos (eventually 360 degrees photos) and upload them into a database for their staff to do quality assurance and make those inspections immediately available to their clients.
The Customer Experience Podcast
"It's my pleasure to invite you to our customer experience podcast series discussing client centric best practices, tools and ideas with today's top FM leaders." Troy Batchelor - Retail Customer Experience Evangelist French Company LLC