"It's my pleasure to invite you to our customer experience podcast series discussing client centric best practices, tools and ideas with today's top FM leaders."
Troy Batchelor - Retail Customer Experience Evangelist
French Company LLC
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"It's my pleasure to invite you to our customer experience podcast series discussing client centric best practices, tools and ideas with today's top FM leaders."
Troy Batchelor - Retail Customer Experience Evangelist
French Company LLC
Elizabeth Barnes is the Chief Operating Officer at NAI Plotkin. They are a third generation family that does full-service real estate such as brokerage services, construction management services and all sorts of facility property management services for all asset types. Her background in retail is in the construction and real estate departments working for the Great Atlantic & Pacific Tea Company.
Elizabeth shared about her experience managing dark stores and finding national and local vendors that will deliver high-quality services and maintain a steady working relationship. Currently, they are using a software that allows inspectors to take photos (eventually 360 degrees photos) and upload them into a database for their staff to do quality assurance and make those inspections immediately available to their clients.
The Customer Experience Podcast
"It's my pleasure to invite you to our customer experience podcast series discussing client centric best practices, tools and ideas with today's top FM leaders."
Troy Batchelor - Retail Customer Experience Evangelist
French Company LLC