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Which disruptive technologies are changing the future of customer experience
The Customer Experience Podcast
21 minutes 39 seconds
5 years ago
Which disruptive technologies are changing the future of customer experience
From parallel reality and hyper-personalisation, to mind control and keyboard-less agents.
In this podcast, Alan Linter and James Brooks, Capita’s innovation experts, reveal some of the most interesting new developments, and make a few predictions on where the biggest impacts on customer experience and the customer journey will come.
