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The Customer Experience Lab
Fabricx
26 episodes
3 weeks ago
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Entrepreneurship
Business,
Marketing
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Entrepreneurship
Business,
Marketing
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Episode 8: Behavioural Biases - Value
The Customer Experience Lab
8 minutes
1 year ago
Episode 8: Behavioural Biases - Value
Whenever a monetary amount is considered, it’s drawn as a comparison between at least two things. Therefore, when we’re looking at a price, we’re really considering and comparing the value the item brings comparatively. If your product is more expensive than competitors, you might want to explain the value like Rolex and Jack Daniel’s – by explaining the time, effort and skill it takes to create something you can tap into the customer’s value biases. Make sure your brand shows its real value – listen to this episode so you can bring clarity to your value. Don’t miss out on your copy of Fabricx’s Behavioural Bias Framework https://fabricx.agency/    Connect with us! Instagram: @fabricxlabs LinkedIn: https://www.linkedin.com/company/fabricxagency LinkedIn: https://www.linkedin.com/in/si-elliott/   Research related to this episode: https://academic.oup.com/jcr/article-abstract/31/4/806/1812957 https://insidebe.com/articles/increase-value-of-your-product/ https://www.hbs.edu/faculty/Pages/item.aspx?num=40158  
The Customer Experience Lab