All content for The Customer Experience Bus - Fun On the Road To Customer Loyalty & Referrals is the property of josephmichelli and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Destination: Memorable Customer Experiences with Micah Solomon
The Customer Experience Bus - Fun On the Road To Customer Loyalty & Referrals
47 minutes 29 seconds
3 years ago
Destination: Memorable Customer Experiences with Micah Solomon
Micah Solomon is a hands-on customer service consultant, trainer and training designer, keynote speaker, and one of the world's leading experts on customer service, company culture, and the customer experience. Termed “the world's #1 customer service turnaround expert” by Inc. Magazine, he’s been named by The Financial Post as “The New Guru of Customer Service Excellence.” A bestselling author, Micah’s five books have been translated in more than a half-dozen languages and are the recipients of multiple awards. Micah is also a Senior Contributor to Forbes where he covers the subjects of customer service, the customer experience, and company culture, and his expertise has been featured in Bloomberg BusinessWeek, ABC, CBS, NBC, CNBC, and, repeatedly, in the Harvard Business Review. For more about Micah, visit https://micahsolomon.com.
Originally published as a video Livestream on Thursday, April 22, 2021.
The Customer Experience Bus - Fun On the Road To Customer Loyalty & Referrals
