Imagine recovering from pneumonia in your own bed, your vitals streaming directly to your care team. Dr. Jose Mercado and Dr. Anais Ovalle unpack the rise of hospital-at-home and remote patient monitoring, two models changing how we think about inpatient care. They discuss what works, what doesn’t, and what health systems must get right to make home truly safe for healing.
In this episode, we focus on the lived experiences of patients, families, and care teams — and how simple, human moments can transform the care journey. You’ll hear a powerful story of recovery after stroke, and how our care experience team created trust, comfort, and hope through compassion and creativity. Together , we’ll explore how these small acts of kindness ripple into profound changes in patient and family experience.
Healthcare policy is shifting fast across New Hampshire and Vermont, and the changes impact every corner of patient care- from hospital funding to rural access and workforce support. In this episode, we break down the most important legislative updates, what they mean for you, and how to prepare for what's ahead. Whether you're a clinician, administrator, or just curious about the future of healthcare in our region, this is your inside track to staying informed.
This episode is coming to you live from our semi-annual Care Experience Collaborative meeting. Joining us on stage are three incredible leaders whose work shapes patient and family centered care across our health system.
We'll explore why Care Experience must be more than a project- it's a culture that empowers patients, families, and frontline teams to co-design safer, more compassionate care. We'll dive into practical tools like hourly nurse rounding, patient-family advisory councils, and multidisciplinary collaboration that can move the needle from "middling" to "remarkable" in patient experience scores. Listen in to learn more.
In these episode, we continue our conversation around novel antimicrobials. We'll delve into how these drugs are changing clinical practice, what stewardship looks like in this era, and how to balance access with responsibility.
We'll cover when to reach for these agents, when to hold back, and how they fit into the ever-evolving landscape of bacterial infections, invasive fungi, and tricky antivirals. So whether you're on service, prepping for rounds, or just curious about what's lurking in the pipeline, you're in the right place. Listen in to learn more.
In this episode, we're digging into a topic that's deeply personal for many of us in healthcare: moral injury. It's a term that's gaining attention, but for many clinicians, it's not just a concept - it's a lived experience. It's that deep discomfort, even anguish, that comes when you're forced to act in ways that go against your values or professional standards. Whether it's being unable to get your patient the resources they need, navigating systemic constraints, or feeling powerless in the face of suffering- it leaves a mark.
Together, we'll unpack the emotional toll of modern healthcare and talk about how we can start to heal - individually and collectively. Listen in to learn more!
We all know that antimicrobial resistance isn't a looming threat- it's already here! And for clinicians on the front lines, the challenge of treating resistant infections is becoming more and more common.
In this episode, we explore some of the latest and most intriguing antimicrobials that are either already on hospital formularies or on the horizon for future use. We'll look at their mechanisms, common clinical indications, and how they might fit into outpatient and inpatient care. Listen in to learn more!
In this episode, we will be talking about the Provider Ambassador Program for Care Experience. This is a unique initiative aimed at supporting and developing healthcare providers. At its heart are the provider coaches, who offer personalized coaching and communication skills training to their peers. This approach strenghtens provider well-being while enhancing the patient experience.
Stay with us as we dive deeper into how this program works, its impact on healthcare teams, and what it means for the future of compassionate care
In this episode, we're driving into the heart of what makes organizations thrive in today's fast-paced, ever-evolving world.
How do leaders balance operational efficiency while fostering an inclusive culture where everyone feels empowered to contribute? What role does technology play in streamlining processes without losing the human touch? And most importantly. how can we, as leaders, create environments where innovation, efficiency, and belonging go hand in hand?
We'll unpack these critical questions with real-world examples and actionable insights. Whether you're a seasoned leader or an aspiring change-maker, this conversation is packed with the tools and inspiration you need to lead with purpose and impact. Listen in to learn more.
In this episode, we’re diving into the fascinating journey of quality improvement in healthcare—from its humble beginnings in the 1800s to the cutting-edge strategies shaping its future. Join Dr. Michael Calderwood, Chief Quality Officer at Dartmouth Hitchcock Medical Center, as he uncover the stories of groundbreaking pioneers like Florence Nightingale and Ignaz Semmelweis and connect their legacies to today’s tools like Lean Six Sigma, the Model for Improvement, and the emerging role of AI in transforming care.
But this isn’t just a history lesson. We’ll explore real-world applications and actionable insights for anyone passionate about improving healthcare quality and safety. Whether you’re a seasoned healthcare professional, a curious student, or just someone intrigued by how systems evolve, this episode will inspire you to think differently about making a lasting impact.
Stay tuned to learn why quality improvement is an infinite game and how we can all contribute to better care for the future. Hit play, and let’s get started!
Artificial Intelligence is no longer just a futuristic concept—it’s reshaping healthcare today. In this episode, we dive deep into how AI is already impacting patient care, diagnostics, and the daily workflow of healthcare professionals. We’ll explore the pros and cons of using AI in clinical settings, real-world examples of AI tools currently in use, and a glimpse into the future of personalized medicine powered by AI.
Whether you’re curious about AI’s potential or cautious about its implications, this episode offers a balanced look at how healthcare professionals can harness AI to improve care while keeping patients at the heart of every decision. Join us to learn how AI is transforming medicine—one algorithm at a time.
Tune in to discover what the future holds and why staying informed on AI is essential for every healthcare professional!
In this epsiode, we will dive into the transformative power of care partnerships and coproduction in healthcare. Whether it's patients, families, or healthcare teams, collaboration lies at the heart of meaningful change. When care partners and healthcare professionals come together, they can create systems that are more responsive, compassionate, and effective.
We'll explore how co-creating care plans with patients and their loved ones leads to better health outcomes and a deeper sense of shared responsibility. Listen in as we uncover real stories of partnership that are shaping the future of healthcare delivery- together.
In this episode, we delve into the pressing issue of access to dermatology services. We explore the national and local challenges contributing to long wait times for dermatology appointments, including the aging population, increasing cases of skin cancer, and the rising demand for innovative dermatologic treatments.
This episode also touches on the borader implications of improving access to specialty care, emphasizing the importance of patient and staff engagement, as well as the need for healthcare systems to adapt and innovate continually. Listen in to learn more.
In this episode, we will be tackling some pressing issues that have emerged in the wake of COVID-19, including staffing shortages, the strain on hospital capacity, and the disruption of the global supply chain.
The pandemic has cast a spotlight on many vulnerabilities within our healthcare system but it's not all doom and gloom. We also talk about the importance of staff engagement in cultivating a culture of safety. Recognizing staff who come forward with good patient safety catches has been a cornerstone in maintainting high standards of care during these trying times.
As we navigate through these topics, we aim to underscore the importance of asking the right questions and sharing our stories. By doing so, we can uncover common ground and shared experiences that helps us learn and grow together. Listen in to learn more.
We have an incredibly important and timely topic to discuss; healthcare legislation updates in New Hampshire and Vermont.
Healthcare laws and regulations are constantly evolving, and staying informed about these changes is crucial for providers, patients, and policymakers alike. In this episode, we'll break down the most recent legislative updates from our neighboring states and explore how these changes impact our healthcare system. Listen in to learn more.
This episode dives into a topic that's both innovative and essential: how online peer support networks can be a lifeline for those caring for loved ones with serious health conditions. In our increasingly digital world, the power of online communities has become undeniable. For care partners- those remarkable individuals who provide emotional, physical, and sometimes medical support to patients- the journey can be overwhelming and isolating.
Imagine having a virtual space where you can connect with others who truly understand your experiences, share advice, and offer support 24/7. Listen in as we uncover the ways in which digital connections can make all the difference in the world of caregiving
This episode focuses on a fascinating and often overlooked topic; asymptomatic bacteriuria. This condition, characterized by the presence of bacteria in the urine without symptoms of an infection, poses unique challenges in the field of antimicrobial stewwardship.
We'll explore what asymptomatic bacteriuria is, who is most affected, and why it's important to differentiate this condition from symptomatic infections. Our goal is to uncover how understanding and managing asymptomatic bacteriuria can lead to more efffective antibiotic use and ultimately, better patient outcomes. Listen in to learn more.
In this episode, we'll explore the delicate balance of utilizing steroids for treatment while navigating the potential side effect of hyperglycemia. Our conversation pivots on understanding the mechanisms behind steroid induced hyperglycemia, emphasizing the importance of early detection, and effective management strategies. Our goal is to equip you with valuable insights and practical tips that would contribute to improved quality of health care delivery. Listen now and be part of this vital conversation.
Some studies have suggested that GLP-1 receptor agonists might offer direct cardiovascular benefits beyond those associated with weight loss, blood pressure reduction, improved lipid profiles, and glycemic control. These include potential protective effects on the heart and vascular system, such as improved endothelial function, reduced atherosclerotic plaque formation, and decreased myocardial stress.
It is important for healthcare providers to consider the individual patient's health profile, including the presence of cardiovascular disease or risk factors, when prescribing these medication. Listen in to learn more.
Co-production in healthcare refers to an approach where patients, their families, and healthcare providers work together as partners to design, manage, and deliver health services. A learning health system is a framework in which which data and experience are systematically integrated to improve health outcomes.
When these two concepts are combined into a co-production learning health system, it suggests a model of healthcare where patients and providers co-create the healthcare experience while continuously learning and adpating based on data and outcomes. Listen in to learn more.