The Freedom of Constraints w. Darcy Verhun

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The Culture Works Podcast

Culture Works

4 episodes

3 days ago

The Culture Works Podcast dives deep into the evolving dynamics of leadership and workplace culture. Hosted by bestselling authors and leadership experts Adrian Gostick and Chester Elton, this show brings real conversations with C-suite leaders, HR changemakers, and cultural innovators. From recognition and psychological safety to AI disruptions and hybrid work, every episode helps today’s leaders thrive—not just survive. Whether you’re leading a team of five or five thousand, discover practical insights to build cultures that connect, perform, and endure.

Management

Business

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Management

Business

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The Freedom of Constraints w. Darcy Verhun

The Culture Works Podcast

36 minutes 33 seconds

1 week ago

The Freedom of Constraints w. Darcy Verhun

Darcy Verhun, CEO of Canada Diagnostic Centers and co-author of "The Freedom of Constraints," joins Adrian Gostick and Chester Elton to discuss his leadership transformation playbook. From inheriting a company with 121 unfinished projects to implementing his focused "CDC" framework (Culture, Deliver Care, Cost Excellence), Darcy shares how he's revolutionizing healthcare leadership through coaching principles and strategic clarity.

Key topics include:

Why culture change begins immediately, not in years
The power of the "65%" principle for laser focus
How asking "How are you?" transformed his leadership approach
Moving from boss to coach in command-and-control environments
Creating remarkable patient care that spans multiple brands and locations
The clinic excellence index: measuring what good looks like
Why constraints actually create freedom in organizations

Whether you're leading healthcare teams or any organization facing complexity, Darcy's insights on servant leadership, strategic focus, and human connection offer practical frameworks for building cultures where people want to stay.

Timestamps:

00:00 Introduction to Culture Change

00:41 Welcome to The Culture Works Podcast

00:58 Meet Darcy Verhun: Transformational Leader

01:54 Unpacking the Leadership Playbook

02:58 The Concept of Clinic Excellence Index

03:57 Balancing Quality and Access to Care

05:32 The Freedom of Constraints

08:02 The 65% Rule in Arts and Business

12:05 Focusing on Culture, Care, and Cost Excellence

15:20 The Power of a Smile in Healthcare

18:01 From Boss to Coach: Rewiring Team Leadership

18:31 From Boss to Coach: Key Lessons for Executives

20:25 Coaching Culture and Financial Excellence

21:36 The Importance of Follow-Up in Coaching

22:34 Maintaining a Coaching Mindset: Habits and Rituals

24:52 The Culture Challenge: Real-World Leadership Dilemmas

32:44 Lightning Round: Leadership Principles and Practices

34:22 Concluding Thoughts and Gratitude

Follow Chester & Adrian and Darcy:

Connect with Chester & Adrian:

LinkedIn: https://www.linkedin.com/company/thecultureworksofficial/

Website: https://thecultureworks.com/

Connect with Darcy:

LinkedIn: https://www.linkedin.com/in/darcy-verhun/

Website: https://canadadiagnostics.ca/