Berkeley Center for Workplace Culture and Innovation
24 episodes
1 week ago
The world of work is a work in progress, from keeping remote teams engaged to integrating new AI tools to fostering feelings of belonging among all employees. UC Berkeley Haas Professors Jenny Chatman and Sameer Srivastava—experts who have dedicated their careers to studying and advancing workplace culture—answer questions about the most vexing problems your organization is struggling with today. Jenny & Sameer share insights and tools based on evidence from the latest research, and offer concrete steps you can take to fix your company’s culture.
Listen and subscribe to The Culture Kit with Jenny & Sameer wherever you get your podcasts.
The Culture Kit with Jenny & Sameer is produced by UC Berkeley's Haas School of Business and Professors.fm.
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The world of work is a work in progress, from keeping remote teams engaged to integrating new AI tools to fostering feelings of belonging among all employees. UC Berkeley Haas Professors Jenny Chatman and Sameer Srivastava—experts who have dedicated their careers to studying and advancing workplace culture—answer questions about the most vexing problems your organization is struggling with today. Jenny & Sameer share insights and tools based on evidence from the latest research, and offer concrete steps you can take to fix your company’s culture.
Listen and subscribe to The Culture Kit with Jenny & Sameer wherever you get your podcasts.
The Culture Kit with Jenny & Sameer is produced by UC Berkeley's Haas School of Business and Professors.fm.
IBM’s Nickle LaMoreaux on how AI helped HR put people first
The Culture Kit with Jenny & Sameer
27 minutes 24 seconds
8 months ago
IBM’s Nickle LaMoreaux on how AI helped HR put people first
IBM Senior Vice President and Chief Human Resources Officer Nickle LaMoreaux is helping to steer the tech giant through the fastest change she’s seen in her two-decade career. In this interview with UC Berkeley Haas professors Jenny Chatman and Sameer Srivastava, she shares how IBM’s bold shift to AI-powered HR helped free up her human team to better support the company’s 275,000 global employees.
IBM’s digital AI agent now handles 11 million interactions annually with a 94% resolution rate, and employee satisfaction has soared. LaMoreaux makes the case that this digital transformation has enabled her team to focus on high-value work like leadership coaching and complex problem-solving. She discusses how domain expertise has become more important than ever.
The Culture Kit with Jenny & Sameer
The world of work is a work in progress, from keeping remote teams engaged to integrating new AI tools to fostering feelings of belonging among all employees. UC Berkeley Haas Professors Jenny Chatman and Sameer Srivastava—experts who have dedicated their careers to studying and advancing workplace culture—answer questions about the most vexing problems your organization is struggling with today. Jenny & Sameer share insights and tools based on evidence from the latest research, and offer concrete steps you can take to fix your company’s culture.
Listen and subscribe to The Culture Kit with Jenny & Sameer wherever you get your podcasts.
The Culture Kit with Jenny & Sameer is produced by UC Berkeley's Haas School of Business and Professors.fm.