In this episode, we talk with Amogh Mannekote, a Ph.D. student at the University of Florida. He and others analyzed class forum data from three very different classes and discovered that a lot of factors influence how students use the class forum, including the kind of class assignments, the accessibility of other sources of help, and how the instructor or TAs answer questions on the class forum. After doing this work, he also strongly believes that instructors should download and analyze their data or we should create more "out of the box" open source tools that do this for instructors. In addition, students need to be encouraged to use the class forum effectively and TAs need explicit instructions on how to interact with students on the class forum.