Get tactical advice for credit union leaders. In this episode we answer questions from listeners where we show how to align team efforts with the organization's mission, managing minimum performance expectations vs. goals, and effective conflict resolution.  In this episode we talk about and answer these questions: "When delivering the why behind the change, how do I communicate the why if I do not fully understand the reason for the change?" "When encouraging employees to resolve conflict themselves, what do you do when the employee is too afraid to confront their teammate?" "How do I get my team to shift from a goal mindset to minimum expectation mindset?" CU or No CU - gametime where we share some of the craziest or interesting credit union names we have heard.    Click Here to Submit Your Questions   Links from show: Attend Defusing Irate Members Attend one of our Monthly Service Excellence Workshops! Subscribe to ServiStar Leadership Podcast on your favorite streaming service