How much detail should you give a customer in a bid? In this episode, we tackle one of the most debated topics in construction: whether to break down your numbers or keep the focus on scope and expectations. We explore the risks of itemized bids—customers tearing apart line items, shopping numbers, or holding you hostage during the project—while stressing the importance of breaking costs down internally so you know exactly where your money goes. From there, we walk through what truly matters ...
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How much detail should you give a customer in a bid? In this episode, we tackle one of the most debated topics in construction: whether to break down your numbers or keep the focus on scope and expectations. We explore the risks of itemized bids—customers tearing apart line items, shopping numbers, or holding you hostage during the project—while stressing the importance of breaking costs down internally so you know exactly where your money goes. From there, we walk through what truly matters ...
Ep. 77 - Fundamentals of Communication - The Right Level of Responsiveness
The Contractor Commute
37 minutes
7 months ago
Ep. 77 - Fundamentals of Communication - The Right Level of Responsiveness
How much communication is too much? Should you respond to customers immediately, or set clear office hours? In this episode, we dive into the balance between being responsive and setting boundaries. We’ll explore what quality communication looks like, how to manage customer expectations, and strategies to stay available without burning out. Tune in for practical tips on building trust with clients while maintaining your sanity! Stay connected with Kinsey, Ben, and the rest of The Contractor C...
The Contractor Commute
How much detail should you give a customer in a bid? In this episode, we tackle one of the most debated topics in construction: whether to break down your numbers or keep the focus on scope and expectations. We explore the risks of itemized bids—customers tearing apart line items, shopping numbers, or holding you hostage during the project—while stressing the importance of breaking costs down internally so you know exactly where your money goes. From there, we walk through what truly matters ...
