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The Contact Center Gurus
Jessica Voss
23 episodes
1 month ago
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Management
Technology,
Business
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All content for The Contact Center Gurus is the property of Jessica Voss and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
Show more...
Management
Technology,
Business
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Why You Should Stop Shopping for AI
The Contact Center Gurus
34 minutes 30 seconds
3 years ago
Why You Should Stop Shopping for AI
Linda Klug is the Founder & CEO of Airin, an artificial intelligence deep technology company that clones the cognitive reasoning of experts. Airin has attracted enterprise early adopters including Microsoft, Google, Motorola, Teradata and Accenture. Linda formerly led global enterprise technology divisions in Silicon Valley for Fortune 500 technology companies including VERITAS, Symantec, and EMC. An enterprise technology innovator for 20 years, Linda holds 12 enterprise technology patents including two for innovations in artificial intelligence technology. Airin is recognized by Microsoft as a global top 10 AI innovator. www.airin.ai Episode Sponsors www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM
The Contact Center Gurus
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!