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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
Lance Fried is the Chief Marketing Officer at Thrio, a leading CCaaS provider. He is a recognized cloud software evangelist focused on marketing, strategy, product, team building, and driving revenue growth for emerging high-technology companies. Lance has spent the majority of his career in the hosted contact center space and has enjoyed success everywhere he has been. Lance is a well-known blogger, speaker, and panelist at various technology and customer care industry conferences. Lance received an Economics degree from Columbia University and an MBA from The University of Michigan.
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The Contact Center Gurus
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
