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The Contact Center Gurus
Jessica Voss
23 episodes
1 month ago
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Management
Technology,
Business
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All content for The Contact Center Gurus is the property of Jessica Voss and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
Show more...
Management
Technology,
Business
https://image.simplecastcdn.com/images/b54d1fb9-9377-48e1-8817-f55b21cce1dc/405c5418-6b9b-4ec3-960d-955eb8e991cc/3000x3000/andybird.jpg?aid=rss_feed
Artificial Friction & Empathy
The Contact Center Gurus
53 minutes 21 seconds
4 years ago
Artificial Friction & Empathy
Andrew Bird is passionate about developing and implementing innovative products and strategies that drive market expansion and brings transformative technology to life. He possesses nearly 22 years of experience encompassing Product Management, Software Development, Product Marketing, SaaS, CCaaS, Business Development and Analytics. He is currently is VP of Product at Concentrix. Andrew understands the value and importance of quality software as well having a strong business acumen. Episode Sponsors www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM
The Contact Center Gurus
The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!