Boutiques are primed to win - if you tighten scoping, build an embedded sales culture, and obsess over 5 unsexy KPIs. In this episode, Ben Edwards (CMap & Consulting Pulse) and Matt go deep on what’s really happening in pro services right now: slower decisions, margin squeeze, and how the best boutiques are still crushing it with sharper positioning, productised offers, and data-driven ops. Ben breaks down the operations black hole most firms fall into - and how to fix it - plus an ...
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Boutiques are primed to win - if you tighten scoping, build an embedded sales culture, and obsess over 5 unsexy KPIs. In this episode, Ben Edwards (CMap & Consulting Pulse) and Matt go deep on what’s really happening in pro services right now: slower decisions, margin squeeze, and how the best boutiques are still crushing it with sharper positioning, productised offers, and data-driven ops. Ben breaks down the operations black hole most firms fall into - and how to fix it - plus an ...
Ep. 15 Listening, leading and winning over Gen Z with Isobel Camier
The Consultancy Edge
41 minutes
7 months ago
Ep. 15 Listening, leading and winning over Gen Z with Isobel Camier
Send us a text Think great leadership is all about talking? Think again. In this episode of The Consultancy Edge, communication expert Isobel Camier breaks down why listening is the ultimate leadership superpower - especially when managing Gen Z. Who make up at least 20% of our workforce btw! We tackle: The presenteeism trap - why showing up doesn’t mean switching onGen Z expectations - how to engage a generation that demands promotions every yearReducing communication - why less is more in t...
The Consultancy Edge
Boutiques are primed to win - if you tighten scoping, build an embedded sales culture, and obsess over 5 unsexy KPIs. In this episode, Ben Edwards (CMap & Consulting Pulse) and Matt go deep on what’s really happening in pro services right now: slower decisions, margin squeeze, and how the best boutiques are still crushing it with sharper positioning, productised offers, and data-driven ops. Ben breaks down the operations black hole most firms fall into - and how to fix it - plus an ...
