In this episode, Simon welcomes back Andre Lester, managing partner of MS3IT Business Solutions, to discuss the transformative power of AI in business development. With 18 years of experience in IT and cybersecurity, Andre shares insights on how AI can streamline operations, enhance customer engagement, and ultimately drive revenue. The conversation delves into practical applications of AI, including automation of lead workflows, customer interactions, and the importance of context in AI-driven solutions.
Key Moments:
Andre is an expert in AI and business automation with extensive experience in IT and cybersecurity.
AI can help businesses attract and engage customers at scale by automating repetitive tasks and improving operational efficiency.
Andre shares his journey of using AI in his own business, Ubreakifix, to automate customer engagement and streamline operations.
Providing AI with detailed context about your business is crucial for effective results. Garbage in, garbage out applies here.
Automating customer interactions through chatbots and voice assistants can enhance customer experience and ensure 24/7 availability.
Various tools and platforms can be utilized for automating customer engagement, including chatbots, SMS, and email outreach.
AI can help create personalized outreach strategies by analyzing customer data and behavior, making communications more relevant.
Voice assistants can handle customer inquiries, schedule appointments, and follow up, providing a seamless customer experience.
Implementing AI solutions can vary in cost, with initial setup and monthly fees depending on the complexity of the system.
The conversation highlights the potential for AI to revolutionize various industries, including healthcare, by improving service delivery and operational efficiency.
To learn more about Andre Lassiter please visit her Linkedin Profile
To learn more about MS3IT Business Solutions please visit her website
YOUR HOST - SIMON LADER
Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022 he has helped people create consistent revenue through consistent lead generation.
Get to know more about Simon at:
Website: https://simonlader.com/
Twitter: https://twitter.com/simonlader
LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/
The Conference Room is available on