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The Compliance Doctor
Compliance Doctor
32 episodes
4 days ago
People appreciate the high level of information and regulatory insight from the Compliance Doctor, part of Compliance Consultant, because it empowers organisations to navigate the complex landscape of compliance effortlessly. With expert insights, businesses can stay ahead of regulatory changes, reduce risks, and enhance their operational integrity. The tailored guidance helps in understanding intricate regulations, fostering a culture of compliance, and promoting best practices. Ultimately, this proactive approach not only safeguards the organisation but also builds trust with stakeholders
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Management
Business
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All content for The Compliance Doctor is the property of Compliance Doctor and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
People appreciate the high level of information and regulatory insight from the Compliance Doctor, part of Compliance Consultant, because it empowers organisations to navigate the complex landscape of compliance effortlessly. With expert insights, businesses can stay ahead of regulatory changes, reduce risks, and enhance their operational integrity. The tailored guidance helps in understanding intricate regulations, fostering a culture of compliance, and promoting best practices. Ultimately, this proactive approach not only safeguards the organisation but also builds trust with stakeholders
Show more...
Management
Business
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Vulnerable Customers: Disclosure and Financial Service Experiences
The Compliance Doctor
26 minutes 43 seconds
7 months ago
Vulnerable Customers: Disclosure and Financial Service Experiences

Struggling to keep your financial services firm on the right side of the rules? You're not alone! Navigating the FCA's regulations, especially when it comes to looking after vulnerable customers, can feel like a proper minefield. That's where Compliance Consultant come in handy, acting as your trusty guide through the regulatory landscape.

Think of it as having an expert in your corner, making sure you're not just ticking boxes, but actually doing right by your customers, especially those who might be a bit more susceptible to harm if things go wrong.


Now, there's a firm called Compliance Consultant who are right up to speed on all this. They're experts in FCA compliance and can give you a proper leg up in staying compliant while still running a successful business. They can help new firms get their FCA authorisations sorted, give your current compliance a good going over with benchmark audits, and even get your staff trained up so they know their stuff when it comes to regulations. They also offer ongoing proactive compliance advice to help you dodge any potential pitfalls.


When it comes to vulnerable customers, Compliance Consultant can really help you get your ducks in a row. They can assist in developing strong policies, putting in place effective ways to identify and support those who need it, and making absolutely sure you're meeting the FCA's guidelines, especially the Consumer Duty. This is really crucial these days, as the FCA is keeping a close eye on how firms treat vulnerable consumers. They can even run thorough compliance audits to check everything's up to scratch and provide tailored training for your staff on how to best support vulnerable individuals.


With the Consumer Duty now in full swing since 2023, it's more important than ever to be proactive in understanding and addressing the needs of vulnerable customers, making sure they get outcomes as good as everyone else. Compliance services like those from Compliance Consultant can be a real lifeline in achieving this. They properly understand the FCA's definition of a vulnerable consumer – someone "especially susceptible to detriment, particularly when a firm is not acting with appropriate levels of care”.


And here's a bit of good news: Compliance Consultant is offering a 25% discount on all their services for 2025 to celebrate their 25th anniversary, plus some extra bonuses. You can find out more on their website (https://complianceconsultant.org), drop them an email (info@complianceconsultant.org), or give them a ring (0800 689 0190 in the UK).

One of their clients even said they "transformed our approach to regulatory compliance", highlighting their expertise and personal touch.

The Compliance Doctor
People appreciate the high level of information and regulatory insight from the Compliance Doctor, part of Compliance Consultant, because it empowers organisations to navigate the complex landscape of compliance effortlessly. With expert insights, businesses can stay ahead of regulatory changes, reduce risks, and enhance their operational integrity. The tailored guidance helps in understanding intricate regulations, fostering a culture of compliance, and promoting best practices. Ultimately, this proactive approach not only safeguards the organisation but also builds trust with stakeholders