Episode 10! Yes we made it and what a great way to conclude Season 1 of the Compliance Collective Podcast discussing all things assurance with Karice Grundon. Karice is the Director & Principal Consultant at Integrated Management Assurances Solutions. She has a passion to create & deliver assurance solutions and joins me to discuss the basics of assurance including why it is important to use assurance activities in order to stay ahead of the curve. If you would like to connect with Karice you can find her on LinkedIn here. Karice via her LinkedIn business page publishes helpful information regularly that you may be interested in. Karice can also be found via the IMAS website which you can check out here: https://imasolutions.com.au/. For more details about the Gray Management Systems Compliance Webinar 2020 which is being held on Friday 13 November 2020, you can register via our website at www.grayms.com.au/webinars. Thank you for listening & happy auditing everyone.

Geoff Gray talks about his career in compliance and the changes that have taken place over the last 30 years, specifically with various standards such as ISO 9001. He discusses the role of management in certification and how the success of any change process is directly proportional to management commitment. Geoff also shares his experience when leading his former team to obtain certification to ISO 900, whilst sharing his secrets to get staff on board in the implementation process. Gray Management Systems is also proud to present the Compliance Forum 2020 on Friday 13 November 2020 9.30-12.30am (AEST). Presented online, this is a live webinar event and you are invited to join us! To register, please visit www.grayms.com.au and grab a ticket today. For all your compliance training needs, please visit www.grayms.com.au for course dates.

The National Disability Insurance Scheme (NDIS) is a national scheme for people with disability. Providers registered with the NDIS are required to implement the quality and safeguarding requirements and demonstrate compliance to the NDIS Practice Standards. Dr Amina Shaukat is the National Quality and Compliance advisor for Able Australia, a leading provider of disability services for adults and community supports for seniors. Dr Shaukat shares her experience of Able Australia’s transition across to the NDIS and provides an insight about the NDIS re-registration journey. This is Part 2 of an interview with Dr Shaukat, who discusses the audit process from the perspective of a NDIS provider and internal auditing. Loren also discusses how to select an Approved Quality Auditor, who they are and where to find one. Helpful links discussed in the episode as follows: The NDIS Commission website: https://www.ndiscommission.gov.au. A helpful guide from the NDIS Commission providing an overview of certification and verification pathways: https://www.ndiscommission.gov.au/document/871. You can connect with Dr Shaukat on LinkedIn or visit Able Australia’s website. For your NDIS provider training needs, visit https://www.grayms.com.au/ndis/ndis-provider-training/. Loren facilitates live online sessions to demystify the NDIS Practice Standards, implementation, continuous improvement and the audit process for providers.

The National Disability Insurance Scheme (NDIS) is a national scheme for people with disability. Providers registered with the NDIS are required to implement the quality and safeguarding requirements and demonstrate compliance to the NDIS Practice Standards. Dr Amina Shaukat is the National Quality and Compliance advisor for Able Australia, a leading provider of disability services for adults and community supports for seniors. Dr Shaukat shares her experience of Able Australia’s transition across to the NDIS and provides an insight about the NDIS re-registration journey. In this episode, Dr Shaukat discusses the lengthy self-assessment process that she undertook for Able Australia and the certification pathway. We discuss what a self-assessment actually is and how best to manage the collation of evidence during this process. Helpful links discussed in the episode as follows: The NDIS Commission website: https://www.ndiscommission.gov.au. A helpful guide from the NDIS Commission providing an overview of certification and verification pathways: https://www.ndiscommission.gov.au/document/871. You can connect with Dr Shaukat on LinkedIn or visit Able Australia’s website. For your NDIS provider training needs, visit https://www.grayms.com.au/ndis-provider-training/. Loren facilitates live online sessions to demystify the NDIS Practice Standards, implementation, continuous improvement and the audit process for providers.

Ian Whitehouse previously worked with the Australian Skills Quality Authority (ASQA) who is the national regulator for Australia's Vocational Education and Training sector and the state-based equivalent in Tasmania. With his regulatory background, Ian provides some insight about regulators including limitations they face and the important role of a regulatory auditor. Ian provides some tips for organisations in preparing for an audit and how to best engage with their regulator. Even if you are not from the VET or Higher Education sectors, this is an important listen for anyone in an industry that is regulated from the NDIS to telecommunications. If you are interested in further reading regarding the risk-based regulatory approach by Harvard's Malcolm Sparrow, head to: https://www.anzsog.edu.au/resource-library/news-media/how-regulators-can-benefit-from-a-focus-on-risk. You can connect with Ian Whitehouse on LinkedIn or his website https://digitalcoaching.com.au/. Thinking of a career as an auditor? Visit our website for all your compliance training needs at https://www.grayms.com.au.

Cathy Lee is a food compliance guru with over 40 years of experience in the food industry working as an auditor, trainer and consultant from TakeOff Consulting. Cathy brings a wealth of experience and some humour to discuss food safety in Australia: the history, important cases that help shaped our important regulations to keep consumers safe and the current threats emerging to the industry. She has some great advice for food companies to keep up on top of the many layers of compliance through internal auditing. Cathy also encourages anyone with food industry experience to consider a career change to auditing, especially when many are without jobs in the food industry at this time. You can connect with Cathy Lee-Smith on LinkedIn https://www.linkedin.com/in/cathy-lee-smith-152450b/ or via her website http://www.takeoffconsulting.com.au/. For all your auditor training needs, please visit us at http://www.grayms.com.au

From 2 certification bodies to now 131, the certification process has come a long way over the years. Regulated by JAS-ANZ, organisations should take a lot of comfort that when selecting a CB, it's a competitive & professional market. Today we discuss reasons why businesses seek certification, how to select the right CB, how CBs are regulated, certification audits, audit findings, what to do if you disagree with your CB about audit findings and how to change auditors and/or CBs. To see the full list of CBs, visit the regulator JAS-ANZ at www.jas-anz.org. If you are a NDIS provider, you can visit the NDIS Commission website to see a list of Approved Quality Auditors (NDIS specific CBs) via https://www.ndiscommission.gov.au/resources/ndis-provider-register/auditors. For all your auditing services, please contact us at www.grayms.com.au.

The impact of COVID-19 has seen an increase in risk to workplace safety. Businesses need to identify those risks, many which are new and emerging and put in place measures to manage them. Join me as I chat with compliance expert Hazel Smirlis from the Compliance Lab. Hazel offers some great insights about the risks associated with COVID-19 and how to manage them within the workplace. Hazel also discusses safety management systems, specifically ISO 45001. Hazel shares important advice of how businesses can start looking through the safety lens to protect themselves and their people going forward. A great resource to stay up-to-date with changes to safety related legislation and news is the Safe Work Australia website https://www.safeworkaustralia.gov.au/. You can also connect with Hazel via LinkedIn https://www.linkedin.com/in/hazelsmirlis/ or her team at Compliance Lab by visiting http://compliancelab.com.au. For all your auditor training needs, please visit www.grayms.com.au.

Are you a VET provider in need of some simple and helpful strategies to navigate the confusing VET compliance labyrinth? Join me as I chat with Casey Helman from Casey Helman Consulting and founder of VET Lab for Schools. Casey is also an auditor in the VET sector and provides an insight into the common mistakes providers make. She also shares some helpful strategies to stay on top of the numerous compliance obligations. For further information, you can contact Casey at casey@maxcharlie.com.au. For your auditor training needs, visit www.grayms.com.au.

Due to the current world health crisis, many people are without work or are considering a change in career. The compliance industry isn't going anywhere and may offer work opportunities you once never before considered. Join me as I discuss with Geoff Gray about the work opportunities as an auditor. For more information regarding certification bodies within Australia & NZ, head to www.jas-anz.org For auditor training enquiries, please visit www.grayms.com.au