I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
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I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
The 4 Quadrants of Urgency and Importance How is your time management? Are you spending your time on activities that are important or are you wasting your time on activities that don’t matter? Author Stephen Covey’s urgency/importance four-quadrant time management model is a powerful tool you can use to prioritize how you spend your time. […]
The Compassionate Geek
I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
