I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
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I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
Emotional Intelligence can make the difference between having a successful career in IT and struggling in your career. Successfully managing emotions can also make the difference between having successful personal relationships and struggling in relationships. One of the four domains of Emotional Intelligence is Self-Awareness. Here are keys to recognizing emotions in yourself: Check your […]
The Compassionate Geek
I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
