I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
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I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
This is a story with a simple solution for poor customer service. I like word puzzles. The New York Times puzzles are an ongoing distraction for me, whether it’s a crossword puzzle or their accursed spelling bee. There’s even one called Vertex, which is a mindless connect-the-dots puzzle. Their puzzles are well-designed and thought-provoking (except […]
The Compassionate Geek
I'm a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.
