Refiling has become a scourge on the telecoms industry, effectively serving as a tax paid by honest telcos to crooks, before it is passed on to consumers through higher charges overall. However, governments and law enforcement agencies pay no attention to this crime because of the mistaken belief that telcos who systematically cheat other telcos can sustainably lower prices paid by consumers. The authorities take no interest in refiling despite it being another version of the CLI spoofing that is now used by scammers to trick consumers. The failure to act in one domain has spilled over into a much worse societal problem because organized crime is indifferent to whether CLI manipulation is used to enable theft from businesses or from ordinary people. It has been left to telcos to counter this lawlessness, but there are techniques and technologies that can be used to detect and prevent refiling. Arnd Baranowski, CEO of Oculeus, joins us to explain the options available to honest telcos.

Topical news items are also debated by the show’s three regular presenters, industry analyst Ed Finegold, senior risk executive Lee Scargall, and the Editor of Commsrisk, Eric Priezkalns.

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