Join Heather Simpson in conversation with Geoff Ashton as they review a four year coaching programme developed to support primary care workers in the face of the Covid crisis. Discover how Heather and her team rapidly developed a coaching offer tailored to the diverse needs of primary care workers in England, and further developed this as the pandemic unfolded. Learn about the new and demanding challenges that the coaches on the programme faced, how they responded, and the impact of the support structures that Heather put in place.
Through tens of thousands of coaching intervention, the programme provided high impact and sustainable results for the workers who engaged with it and has influenced the development of further coaching interventions for the NHS in England.
Heather shares details of the quantitative and qualitative evaluation of the programme. See details below for newly published evaluation in the June 2025 edition of the International Journal of Human Resource Development: Practice, Policy and Research
Go to LinkedIn for more information about Heather’s work as a coach, supervisor, therapist and organisational development practitioner with over 30 years of experience across Health and Care and broader sectors. You can contact Heather via heatherhgscoach@gmail.com.
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Evaluation
Carter, A., Mason, B. & Bajorek, Z. (2025). Effectiveness of an Employee Wellbeing Coaching Programme Delivered Across Primary Healthcare in England. International Journal of Human Resource Development: Practice, Policy and Research, 9(1), 2025. 5-18. https://doi.org/10.2478/ijhrd-2025-0002