In this episode, Karen chats with Kathryn Dolan about the vital role of cultural intelligence (CQ) in effective leadership today. They explore how understanding and embracing different cultural backgrounds can really enhance communication, build trust, and strengthen relationships within teams. Karen and Kathryn share real examples as well as some practical tips for developing cultural competence, like seeking feedback, practising self-reflection, and really listening to team members. They also encourage continuous learning through resources such as mentorship, books, and training programmes to help navigate cultural nuances. By staying curious and open-minded, leaders can foster inclusive environments that celebrate diversity and boost collaboration.