In this episode of The Coaching Edge Podcast, hosts Erwin de Grave and Dr. Steve Jeffs sit down with Emma-Louise Elsey, founder of The Coaching Tools Company and creator of Fierce Kindness. Emma-Louise shares how her transition from corporate project manager—working for NatWest Bank and Ford Motor Company—led her to discover coaching as a career that truly values people over processes. Now with over 150 coaching tools and tens of thousands of newsletter subscribers, her mission is to help individuals tap into kindness as a powerful, courageous force.

The conversation dives into why self-kindness often feels elusive in our VUCA (volatile, uncertain, complex, ambiguous) world, and how cultural norms, guilt, and shame stand in the way. Emma-Louise reframes kindness as “Fierce”—not a passive niceness but a bold, strength-based practice that enables better boundary-setting, imposter‐syndrome management, and authentic self-care. She even outlines her PACT process—Pause, Ask, Choose, Time—so listeners can systematically tune into their needs and honor themselves.

Rounding out the discussion, the trio explores work-life boundaries in a remote-first era, the future of coaching amid AI pressures, and the ripple effect of kindness: starting with self and flowing out to teams, families, and communities. Emma-Louise’s insights offer both inspiration and practical tools for coaches and anyone seeking to thrive by being kinder to themselves first.

Watch the full episode here: https://thecoachingedgepodcast.com/fierce-kindness-emma-louise-elseys-guide-to-courageous-self-compassion/