John Fitzgerald and guests discuss how technology is transforming the workplace and what employees, managers and leaders must do to adapt and prepare for change. The Chord equips you and your organisation to keep a competitive edge over the competition by staying ahead of change.
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John Fitzgerald and guests discuss how technology is transforming the workplace and what employees, managers and leaders must do to adapt and prepare for change. The Chord equips you and your organisation to keep a competitive edge over the competition by staying ahead of change.
Scaling Empathy in a Global Fast Paced Organisation
The Chord
47 minutes 58 seconds
2 years ago
Scaling Empathy in a Global Fast Paced Organisation
In this episode, we engage with Emer McGinley, Worldwide Customer Service Director of Global Programs and Global Outsourcing at Amazon. Emer, with her 20 years of experience in leading award-winning customer service operations, shares her thoughts on leadership, the Amazon work culture, and the importance of empathy. We start our conversation by delving into Emer’s […]
The Chord
John Fitzgerald and guests discuss how technology is transforming the workplace and what employees, managers and leaders must do to adapt and prepare for change. The Chord equips you and your organisation to keep a competitive edge over the competition by staying ahead of change.
