The 'Ick' of Process As your business grows, structure and formality become necessary—but they can also make your team squirm. That ick of process? It’s real. In this episode, Andy Golding explores how to balance the need for structure with the freedom that fuels creativity. From sales teams struggling with CRMs to overwhelmed comms departments learning to say “no,” we unpack the uncomfortable, essential shift from scrappy startup to scalable clarity. You’ll learn why process doesn’t have to ...
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The 'Ick' of Process As your business grows, structure and formality become necessary—but they can also make your team squirm. That ick of process? It’s real. In this episode, Andy Golding explores how to balance the need for structure with the freedom that fuels creativity. From sales teams struggling with CRMs to overwhelmed comms departments learning to say “no,” we unpack the uncomfortable, essential shift from scrappy startup to scalable clarity. You’ll learn why process doesn’t have to ...
In fast-growing teams, pressure is constant—so set the tone with kindness. In this episode of The Chaos of Scale, Andy Golding explores “Lean on Kindness” as a practical, powerful operating principle for leaders and teams. Learn how kindness creates safety for hard conversations, fuels better decisions under pressure, and builds the long-term resilience your team and organization need to thrive. Andy shares real moments, mistakes, and simple shifts you can make today—from how to respond when ...
The Chaos of Scale
The 'Ick' of Process As your business grows, structure and formality become necessary—but they can also make your team squirm. That ick of process? It’s real. In this episode, Andy Golding explores how to balance the need for structure with the freedom that fuels creativity. From sales teams struggling with CRMs to overwhelmed comms departments learning to say “no,” we unpack the uncomfortable, essential shift from scrappy startup to scalable clarity. You’ll learn why process doesn’t have to ...
