
AI is no longer a playground for big tech. Across the UK and Europe, small and mid-sized businesses are quietly transforming customer service, sales, operations, and manufacturing with practical, ROI-driven AI. In this episode, Saeed Rafay unpacks real case studies—from a UK retailer cutting refund delays by 70% to a Dutch EdTech platform slashing response times by 84%—and explores how SME leaders are turning everyday data into measurable impact. Learn what separates AI success from stalled pilots, why strategy matters more than hype, and how your business can start seeing results in just 90 days.
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---Disclaimer: The views, thoughts, and opinions expressed in this podcast are solely those of the host and guests and do not necessarily reflect the views or positions of any organizations or employers mentioned. The content is for informational purposes only and should not be considered professional or legal advice.