At ezCater, we want to help restaurants grow a successful catering business. Whether you're in the early stages of building a business or an industry veteran, let us help you dip into the $61.5 billion catering market. In each episode of "The Catering Feed," we talk to restaurant industry leaders of thriving brands who share insights and tactics to ramp up your catering business.
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At ezCater, we want to help restaurants grow a successful catering business. Whether you're in the early stages of building a business or an industry veteran, let us help you dip into the $61.5 billion catering market. In each episode of "The Catering Feed," we talk to restaurant industry leaders of thriving brands who share insights and tactics to ramp up your catering business.
How to Train for Outstanding Hospitality: Chaz Patrick Explains
The Catering Feed: The Catering Growth Podcast
26 minutes 4 seconds
6 years ago
How to Train for Outstanding Hospitality: Chaz Patrick Explains
As your restaurant wins more online catering business, your customer service experiences also move online. That makes it even more important for your staff to serve great hospitality with every face-to-face customer interaction. By investing in hospitality training for your employees, your brand has a better chance of improving your customers' experiences and winning repeat business.
In this podcast episode, we learn how and why Chaz Patrick, the Director of Training at Jim 'N Nick's Bar-B-Q, prioritizes hospitality training for catering staff members. Chaz explains how you can help your employees develop a passion for your brand's food, cross-train for a more efficient staff, and develop the signature hospitality touches that make your customers come back for more.
The Catering Feed: The Catering Growth Podcast
At ezCater, we want to help restaurants grow a successful catering business. Whether you're in the early stages of building a business or an industry veteran, let us help you dip into the $61.5 billion catering market. In each episode of "The Catering Feed," we talk to restaurant industry leaders of thriving brands who share insights and tactics to ramp up your catering business.
