What happens right after someone says “yes” to working with me? That moment always feels small, but it’s where trust starts to deepen and patients begin to understand what it means to be cared for in my practice.   In this episode, I’m talking about the post-discovery-call window - the time after that initial “yes” when alignment, clarity, and values really matter. I’ve learned that how we follow up says as much about our care as the medicine we deliver. So I want you to ask yourself: How do you show patients what it feels like to be part of your world? What does your tone, timing, and communication say about who you are as a clinician?   I’ll share how a few intentional touches - like a short video message, a useful resource, or a thoughtfully written email - can transform the onboarding experience. I’ll also talk about how gathering feedback, even anonymously, helps refine your process and keep it true to your values.   To me, onboarding isn’t a transaction. It’s a continuation of care - a chance to connect, reassure, and show up fully as the kind of practitioner you want to be.   Episode Breakdown: 00:00 Turning “Yes” Into Connection 03:33 Drive-Thru Analogy: What Your Follow-Up Says About You 05:08 Why the Post-Call Window Matters 06:22 Behavioral Science and Commitment Bias 07:05 Reflecting Your Practice Values 12:22 Creating Ethical Urgency 14:54 Automate or Personalize? Finding the Right Balance 18:20 The Power of Feedback 25:49 Catalyst Reflection Questions   Links Learn more about the Catalyst Studio Mentorship Book a Brainstorm Session Take the Micropractice Assessment   Connect with Dr. Lara Salyer:  Visit Dr. Lara’s Website Explore The Catalyst Way Subscribe to Dr. Lara’s YouTube Channel Connect with Dr. Lara on LinkedIn Follow Dr. Lara on Instagram  Follow Dr. Lara on Facebook Follow Dr. Lara on TikTok     Podcast production and show notes provided by HiveCast.fm