In this episode of The Cash Pay Podcast, host Hillary Small is joined by industry experts Elizabeth Donat and Meghan O'Brien to explore the art of building trust and emotional connections with clients. Discover how to create meaningful client experiences from the first interaction, both in-person and through social media, to drive retention and loyalty. Learn about the importance of consultations, treatment plans, and the emotional tone of client interactions in fostering long-term relationships. Tune in for insights on how to make your practice stand out in a saturated market by focusing on authenticity and human connection.
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Connect With Meghan:
https://www.meghanobrien.net/
Connect With Elizabeth
https://www.elizabethdonat.com/
Learn More & Connect:
Website: www.themedspasociety.com
Instagram: @medspasociety
Connect With Hillary: hillary@themedspasociety.com
Free Tools & Resources to Grow Your Business:
• MedSpa & Wellness Practice Start-Up Guide
• The MedSpa Society’s Little Black Book of Vendors & Resources