In this episode, Nic sits down with Jason Balm, owner of Waukee CabinetWorks, to explore his journey from construction rookie to successful cabinet shop owner. Jason shares how his business has evolved, the strategies he uses to hire and retain skilled talent, and how he keeps his shop running efficiently.

The conversation covers his decision to offer both custom and dealer cabinetry—unpacking the pros, cons, and customer impact of that model. Jason also opens up about the cabinet installation process, emphasizing how crucial it is to prioritize customer experience and collaborate effectively with designers.

From detailed shop drawings and outsourcing components to upgrading machinery and maintaining work-life balance, Jason offers practical insights for cabinet professionals. Tune in to hear how community, communication, and long-term vision fuel his approach to sustainable growth in the industry.