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The Buyer Facilitator by Topaz Sales Consulting
Topaz Sales Consulting
8 episodes
1 week ago
A podcast from Topaz Sales Consulting covering sales beliefs, leadership development, hiring, training, and the philosophies behind consultative selling. Each episode is packed with insights from decades in the field, real-world stories, and tools you can use to turn your team into a revenue-generating machine.
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Entrepreneurship
Business
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All content for The Buyer Facilitator by Topaz Sales Consulting is the property of Topaz Sales Consulting and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
A podcast from Topaz Sales Consulting covering sales beliefs, leadership development, hiring, training, and the philosophies behind consultative selling. Each episode is packed with insights from decades in the field, real-world stories, and tools you can use to turn your team into a revenue-generating machine.
Show more...
Entrepreneurship
Business
Episodes (8/8)
The Buyer Facilitator by Topaz Sales Consulting
What to Ask When a Prospect Shares The Budget

Budget conversations can make or break a deal. In this episode of The Buyer Facilitator Podcast, we share two simple yet powerful sales questions that transform how you qualify prospects and uncover real intent.

What your prospect says about budget is rarely the full story, and asking the right follow-up questions can uncover hidden motivations, decision-making dynamics, and true expectations. Learn how to move beyond surface-level budget answers and start facilitating deeper, trust-based sales conversations that lead to better alignment and more wins.

Listen now to learn:

  • The two most powerful questions to ask after a prospect shares their budget
  • How to interpret the story behind the number
  • When to challenge, align, or walk away gracefully
  • How curiosity builds trust and wins better deals
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2 weeks ago
4 minutes

The Buyer Facilitator by Topaz Sales Consulting
How Important is Industry Expertise in Selling?

In this episode, Jorge Chavez tackles one of the most debated topics in sales hiring: Does a salesperson really need industry-specific expertise to succeed? Drawing on the core principles of the Buyer Facilitator model, Jorge explains why sales fundamentals and leadership skills are more transferable, and more valuable, than most companies realize.


What You’ll Learn in This Episode:

  • Why companies overvalue industry-specific sales experience
  • The key transferable sales skills that matter most
  • The core leadership traits that drive sales team success
  • How Buyer Facilitation transforms non-traditional sales professionals
  • Why curiosity and discipline often outperform experience

Key Takeaways:

  • Sales and leadership skills like prospecting, qualifying, presenting, coaching, and closing are universal across industries.
  • Industry knowledge can help — but it’s easier to teach than true sales ability.
  • Talent, mindset, and training often outweigh years of industry experience.

Learn more about Metahire, a sales hiring system by Topaz Sales Consulting.


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2 months ago
4 minutes

The Buyer Facilitator by Topaz Sales Consulting
Flip Your Assumptions to Ask Great Questions

Ever assume you know what your buyer’s thinking before they finish their sentence? In this episode of The Buyer Facilitator Podcast, Jorge Chavez, President of Topaz Sales Consulting, explores how top-performing salespeople flip assumptions into powerful questions. Learn the four essential sales question types: Open-ended, investigative, assumptive, and transformational questions. These questions help uncover hidden objections, build trust, and turn routine sales meetings into breakthrough conversations. If you’re ready to stop pitching and start facilitating, this one’s for you.

For training and resources to help you ask better sales questions, visit Topaz Sales Consulting.

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2 months ago
5 minutes

The Buyer Facilitator by Topaz Sales Consulting
Turn Objections into Opportunities

Objections are part of every sales conversation. How you handle them can make or break the deal. In this episode of the Buyer Facilitator Podcast, host Jorge Chavez unpacks insights from a survey of 1,000 sales professionals to reveal when objections happen most, which ones derail deals, and what top-performing reps do differently. Learn how the Buyer Facilitator approach turns resistance into opportunity through empathy, curiosity, and clarity.

You can find out more about our survey and see some illuminating infographics in this article: Mastering Sales Objections: Insights from 1,000 Sales Professionals.

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3 months ago
6 minutes

The Buyer Facilitator by Topaz Sales Consulting
The Conversation that Happens After You Leave

In this episode of The Buyer Facilitator Podcast, Jorge Chavez explores one of the most overlooked moments in the sales process: the conversation that happens after you leave the room. Learn how to spark that internal dialogue while you’re still there, build trust, uncover hidden concerns, and become part of your buyer’s decision-making process. Don’t wait for a call back… guide the conversation before it even starts.

For more sales tips and training, visit TopazSalesConsulting.com

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3 months ago
3 minutes

The Buyer Facilitator by Topaz Sales Consulting
You are Not for Everyone

In this episode of the Buyer Facilitator Podcast, host Jorge Chavez offers a liberating mindset shift every sales professional needs to hear: You are not for everyone. And that’s perfectly okay.

Embracing this truth can transform your sales approach, helping you spend less time chasing unqualified prospects and more time connecting with the right ones. He explains how to recognize clients who truly value what you offer, and why walking away from a bad fit is actually a smart, strategic move. If you've ever felt pressure to win every deal or convince everyone, this episode will encourage you to reframe your thinking... honor your value... and focus on fit instead of force.

Key takeaways:

  • Why trying to please everyone in sales is a trap
  • How to spot the “right” client (and release the wrong ones)
  • A new way to think about rejection as redirection
  • Practical encouragement for staying confident and focused

Whether you're new to sales or a seasoned pro, this episode will help you sell smarter, with more clarity, confidence, and purpose. For more tools, resources, and coaching, visit TopazSalesConsulting.com.

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4 months ago
3 minutes

The Buyer Facilitator by Topaz Sales Consulting
Quick Wins vs. Long Term Outcomes

Chasing quick wins might feel like you’re winning in sales. In this episode of The Buyer Facilitator Podcast, Jorge Chavez breaks down the trap of short-term gratification in sales and why the most sustainable success comes from long-term strategy, trust-building, and buyer-focused relationships. We’ll explore:

  • Why short-term thinking can sabotage your growth
  • The real benefits of playing the long game in sales
  • How to align quick wins with lasting results
  • Practical strategies for balancing urgency with vision

If you’re a sales leader, business owner, or boots-on-the-ground rep trying to hit numbers and build real relationships, this one’s for you. Listen in to learn how smart sellers stay relevant, impactful, and profitable for the long haul.

If you like this episode, check out Topaz Buyer Facilitator training to learn more about our approach.

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4 months ago
4 minutes

The Buyer Facilitator by Topaz Sales Consulting
What is a Buyer Facilitator?

Welcome to the Topaz Sales Consulting Podcast, hosted by Jorge Chavez, President and Co-Founder of Topaz Sales Consulting in Austin, Texas. In this first episode, Jorge introduces a bold and transformative sales philosophy: The Buyer Facilitator. Forget outdated tactics and pressure-based selling. This episode focuses on what it means to truly help someone buy, with integrity, curiosity, and clarity.

In this episode, you’ll learn:

  • What a Buyer Facilitator is, and what it isn’t
  • How shifting your intent can build lasting buyer trust
  • Five principles to start facilitating (not pitching)
  • Why sales success depends more on honest conversations than closing techniques

Whether you're a sales leader, entrepreneur, or account executive looking to improve, this episode will help you rethink how you engage with prospects and position yourself as a trusted advisor.


Visit TopazSalesConsulting.com for:

  • Free video training
  • Downloadable tools and PDFs
  • Resources to help you and your team become Buyer Facilitators

Subscribe for upcoming episodes on sales leadership, coaching techniques, and real-world problem solving for modern sales teams.


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4 months ago
6 minutes

The Buyer Facilitator by Topaz Sales Consulting
A podcast from Topaz Sales Consulting covering sales beliefs, leadership development, hiring, training, and the philosophies behind consultative selling. Each episode is packed with insights from decades in the field, real-world stories, and tools you can use to turn your team into a revenue-generating machine.