Key takeaways

• You need to align performance evaluations with the underlying factors that create success; deconstruct what leads to the outcomes you want and then assess people on those factors.
• Some common problems when evaluating people include context (attributing results to a person when the environment drove success or failure), interdependence (assessing on an individual level a result that was driven by a team), self-fulfilling prophecies (people perform consistent with expectations) and reverse causality (we attribute causality to correlation, even though the factors may not be related or may be in the other direction).
• You should assess how your team or company works as a network, looking at the relationships, and then encourage and grow ones that lead to desired outcomes.

This episode is also available as a blog post: http://lloydmelnick.com/2020/09/09/people-analytics-for-online-gaming/