In this conversation, Zach Forrest emphasizes the critical role of regular check-ins with clients in a gym setting. He discusses the importance of understanding clients' frustrations and excitements, particularly for new members. By fostering open communication and feedback, trainers can adapt their approach to better meet clients' needs and enhance their overall experience. This ongoing dialogue is essential for building strong client relationships and ensuring satisfaction in their training journey.

If you don't have a good member management software to ruin your gym on check out - https://www.pushpress.com/

They have a free tier, they aren't paying me to pitch this, I just believe in the team and the product to the point it's a no brainer to recommend having personally used it in my gym too.

If you are looking to get a little more direction on growing your Jiu Jitsu Gym/Academy head on over to www.growjitsu.com/book and download my free book called 'The unstuck academy' to start seeing growth again in your gym.