62. You Don’t Need More Vendors — You Need Accountability

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/60/af/85/60af853e-5018-c877-6e42-9a47e922a50d/mza_7861068390369144910.jpg/600x600bb.jpg

The Business of Benefits Podcast

Hi Hello Labs Network

65 episodes

1 day ago

For decades, employers have been fed a lie: “There’s nothing you can do to control healthcare costs.” This couldn’t be further from the truth. The system is doing exactly what it was designed to do—profit off of HR, CFOs, and CEOs who believe that lie year after year.With 180 million Americans relying on employer-sponsored healthcare, it’s time to challenge the status quo. The Business of Benefits is your No BS, No Sales guide to the real solutions. No gimmicks—just the truth about how to take control, transform your benefits, and care for your most valuable asset: your people.Each episode dives deep into the data, exposing industry misalignments and inefficiencies that inflate costs while offering actionable strategies for designing financially sustainable, high-value benefits.Through eye-opening interviews with industry insiders, expert analysis, and real-world success stories, hosts Donovan and Chelsea pull back the curtain on the hidden flaws in the healthcare system. The result? An empowering roadmap for employers ready to break free from outdated models and unlock smarter, more sustainable benefits.If you’re tired of the same old sales pitch and ready to rethink benefits, reduce costs, and improve care—this podcast is for you. The truth is out there—are you ready to hear it?

All content for The Business of Benefits Podcast is the property of Hi Hello Labs Network and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

62. You Don’t Need More Vendors — You Need Accountability

The Business of Benefits Podcast

35 minutes

4 weeks ago

62. You Don’t Need More Vendors — You Need Accountability

Tired of shiny pitches and vague promises? In this solo episode, we break down a practical, repeatable system for holding your benefits vendors accountable so your plan actually performs. From rock-solid RFPs to airtight contracts and respectful escalation, you’ll learn how to set clear expectations, track outcomes, and course-correct fast.

In this episode, you’ll learn:

How to design an RFP that prevents surprises later
What to demand in contracts: performance guarantees, termination language, fees, BAAs, data sharing, and fiduciary status
The must-ask questions about integrations, cybersecurity, conflicts of interest, and compensation
A simple cadence for accountability meetings that gets results, not excuses
Real examples of catching hidden fees and fixing slow vendor response times
How to build team culture so your staff holds vendors accountable the right way

Who this is for:
Employers, HR leaders, CFOs, and anyone ready to transform a “set it and forget it” benefits program into a high-performing plan.If the truth is out there, are you ready to hear it?

Like, share, and subscribe for more no-BS guidance on benefits that serve your people and your P&L.

TimeStamps:

00:00 Intro and why accountability matters
02:10 Build a better RFP
07:35 Contract must-haves and red flags
13:25 Demo everything and verify claims
17:40 Meeting cadence and escalation that works
23:10 Real-world examples and fixes
28:30 Culture of accountability inside your team
32:10 Final takeaways and next steps

If this helped, like, subscribe, and share with a leader who needs to hear it. Tell us in the comments: What is the first change you will make to your benefits strategy?

Whether you're an HR professional, CFO, CEO, or just tired of rising healthcare costs, this is your call to rethink benefits strategy and finally take control.

Connect with Chelsea and Donovan:
Website: www.businessofbenefitspodcast.com
Instagram: https://www.instagram.com/ethoseffectpodcast/
Chelsea: https://www.linkedin.com/in/chelsea-ryckis-8508a192/
Donovan: https://www.linkedin.com/in/donovanryckis/