Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
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Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
AI in BPO, Healthcare Dynamics, and Insurance Market Trends
The BPO Podcast
9 minutes 39 seconds
6 months ago
AI in BPO, Healthcare Dynamics, and Insurance Market Trends
In this episode, Miriam introduces the integration of AI in BPO and its impact on conversation intelligence, discussing AI's role in enhancing customer interactions and current BPO trends. She examines the growth and dynamics of the healthcare BPO market and highlights AIDEC Digital's expansion in Ghana's BPO sector. The episode also covers the insurance BPO market, focusing on forecasts and technological advancements shaping the industry. Miriam concludes with a summary of key insights, encouraging listeners to stay engaged with the evolving BPO landscape.
The BPO Podcast
Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
