Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
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Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
Addressing Supervisor Burnout, AI in Training, and Fiji's BPO Innovations
The BPO Podcast
9 minutes 28 seconds
6 months ago
Addressing Supervisor Burnout, AI in Training, and Fiji's BPO Innovations
In this episode, Miriam addresses the pressing issue of supervisor burnout in the BPO sector, exploring AI-driven solutions to mitigate this challenge. She discusses how AI can streamline onboarding and training processes, enhancing efficiency and effectiveness in BPO centers. The episode also covers performance management and the importance of cross-functional collaboration for optimal BPO operations. Miriam highlights Fiji's innovative BPO village, examining the market opportunities it presents. The episode concludes with a summary and sign-off.
The BPO Podcast
Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
