Struggling to hire the right people in your home service business? In this episode of the Better Than Rich Show, host Mike Abramowitz sits down with Dan Mayville, founder of Top Built Teams, to dive into the power of psychometrics and how small business owners can use behavioral science to make smarter hiring decisions, improve team dynamics, and reduce costly mis-hires.
You'll learn how tools like Culture Index help business owners hire for compatibility, not just skillset — and how this one shift can save thousands in turnover costs and wasted time.
Whether you’re a solopreneur scaling your first team or leading a multimillion-dollar trade business, this conversation will help you attract, retain, and develop A-players who actually fit your culture and goals.
🔥 Topics Covered:
What are psychometrics & why they matter in hiring
The biggest hiring mistakes home service owners make
Case studies from the trades (plumber story)
Visionary vs integrator dynamics
How to structure job postings to attract the right people
Why gut instinct fails & data wins
Role evolution as your business scales
Tools like Culture Index & how they work
🎯 Key Takeaways:
Learn the cost of a bad hire (hint: it's more than you think)
Use psychometrics to avoid mismatched team members
Improve your hiring funnel from job ad to onboarding
Align your people strategy with your growth goals
Discover how to stop settling and build the right "band"
🔗 Resources & Links:
🎯 Learn more or take the free assessment: https://www.topbuiltteams.com
🎙️ Watch all podcast episodes: Better Than Rich YouTube
📈 Work with Better Than Rich: https://www.betterthanrich.com/