The Better Retailing podcast, bought to you by Newtrade Media, brings you the latest news and views from the world of independent convenience retail in the UK. With retailers, for retailers.
Each episode, hosts Stefan Appleby and Louise Banham are joined by leading retailers Natalie Lightfoot, Aman Uppal and Atul Sodha, to discuss key topics within the convenience retail world.
To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email Stefan.appleby@newtrade.co.uk, or send us a message via @betterretailing on X or Newtrade Media on LinkedIn.
Hosted on Acast. See acast.com/privacy for more information.
The Better Retailing podcast, bought to you by Newtrade Media, brings you the latest news and views from the world of independent convenience retail in the UK. With retailers, for retailers.
Each episode, hosts Stefan Appleby and Louise Banham are joined by leading retailers Natalie Lightfoot, Aman Uppal and Atul Sodha, to discuss key topics within the convenience retail world.
To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email Stefan.appleby@newtrade.co.uk, or send us a message via @betterretailing on X or Newtrade Media on LinkedIn.
Hosted on Acast. See acast.com/privacy for more information.
Better Retailing Podcast: Season 2, Episode 8
“Get someone else to peel the spuds”
Welcome to Episode 8 of Series 2 of the Better Retailing podcast! Aman is in jail this week, so Atul, Natalie, Stefan and Louise hold the fort for an energised chat about some of the biggest issues of the day.
Natalie tells us about why she has removed her parcel service – a move which has helped improve the mental health of her store, led to her customers feeling less pressured and rushed, got more tasks accomplished in store and even increased her basket spend.
Elsewhere the team talk about the fact that it is two years to the implementation of the Deposit Return Scheme, whether small stores will be exempt, and how to handle dealing with a service like this in a smaller store.
And then there’s a heated (AND NOT BORING!) discussion about the tobacco and vapes ban, and the impracticality of the “ill thought-out legislation” that could see stores near schools being denied the right to sell tobacco.
And finally, there’s a chat about the importance of looking after yourselves as retailers first and foremost, which will help sort. As Nat says, sometimes it’s about letting things go and giving yourself a bit of slack that can help you refocus on the important things.
---------------------------------------------------------------------
To hear more about the Retail Family Online Safe Space, visit Natalie’s LinkedIn at https://www.linkedin.com/in/natalie-lightfoot/
Find out more about and register to attend the Better Retailing Festival & Awards in October https://www.betterretailing.com/br/event/better-retailing-festival-and-awards-2025/
---------------------------------------------------------------------
To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email betterretailing@newtrade.co.uk, or send us a message via Newtrade Media on LinkedIn.
Hosted on Acast. See acast.com/privacy for more information.
