How To Successfully Give Feedback To Defensive People

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The Better Conversations Podcast

Kara List

69 episodes

2 days ago

Welcome to The Better Conversations Podcast—where we believe that thriving workplace cultures are built in everyday conversations. I’m Kara List, and after years of leading teams, coaching leaders, and navigating the messiness of work and life, I’ve learned this: as leaders, the words we say, and the ways we say them, matter more than we think. Every week, I’ll give you real tools for real conversations—like how to give feedback with confidence and clarity, lead truly connected 1:1s that actually matter, run staff meetings your team doesn’t secretly hate, and all the chats in between!

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Management

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How To Successfully Give Feedback To Defensive People | #50

The Better Conversations Podcast

20 minutes 34 seconds

6 months ago

How To Successfully Give Feedback To Defensive People | #50

Your employee just got defensive—now what? In this episode, you'll learn exactly what to say and do when a team member shuts down, pushes back, or gets emotional during feedback conversations.If you've ever struggled with employees who take feedback personally or derail productive conversations, this is for you. Whether you're a new manager, experienced leader, or HR professional, these communication tips will help you stay calm, build trust, and give feedback that actually sticks. We'll walk through:

Why employees get defensive

What NOT to say

How to respond without escalating

The exact phrases to keep the conversation on track

[ FREE RESOURCES ]

👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop

👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff

👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter

[ WORK WITH ME ]

🔥 Want to build a happy and high performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta