CEDR Mediator Stephen Bate details a dispute he mediated between a motorcycle manufacturer and a distributor. Video Contents: 00:00 - Intro 00:21 - Dispute between manufacturer and distributor in motorcycle industry 00:48 - Distributor brings a claim for £20 million 01:10 - Uncovering the background to the case 01:26 - The dispute arose because of hand written letter 01:59 - A joint meeting was set up to resolve the situation 02:36 - The manufacturer apologises and agrees to a payment 03:01 - Reciprocity can be very important in a mediation To find out more about commercial mediation, contact CEDR at: https://www.cedr.com/commercial/

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