In business, balancing acts are everywhere. The Balancing Act Podcast explores the balancing acts we play each day in our professional lives by amplifying the voices and real life stories of accomplished business leaders we can all learn from.
In each episode:
* Listen to the origin stories from today’s leaders,
* Discover their key moments of career acceleration,
* Explore a hot business topic in an authentic, approachable conversation between Andy and his guests, and
* Learn about the skills that lead to workplace success.
Tune in today to elevate your journey of continuous improvement and lifelong learning.
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In business, balancing acts are everywhere. The Balancing Act Podcast explores the balancing acts we play each day in our professional lives by amplifying the voices and real life stories of accomplished business leaders we can all learn from.
In each episode:
* Listen to the origin stories from today’s leaders,
* Discover their key moments of career acceleration,
* Explore a hot business topic in an authentic, approachable conversation between Andy and his guests, and
* Learn about the skills that lead to workplace success.
Tune in today to elevate your journey of continuous improvement and lifelong learning.
Improving Customer Experience in the Age of AI (with Sameer Narkar)
The Balancing Act with Andrew Temte, PhD, CFA
25 minutes
1 week ago
Improving Customer Experience in the Age of AI (with Sameer Narkar)
In this episode of the Balancing Act podcast, Andy speaks with Sameer Narkar, founder and CEO of Konnect Insights, about the evolution of customer experience management. They discuss the importance of customer service in business success, the role of AI in enhancing customer interactions, and how to empower customer service agents. Sameer shares insights on the challenges of managing customer experiences across multiple channels and the significance of simplicity in software design.
Tune into episode 212 to hear Sameer's story, his rocket-booster moment, and his thoughts on empowering customer experience in the age of artificial intelligence.
andrewtemte.com
The Balancing Act with Andrew Temte, PhD, CFA
In business, balancing acts are everywhere. The Balancing Act Podcast explores the balancing acts we play each day in our professional lives by amplifying the voices and real life stories of accomplished business leaders we can all learn from.
In each episode:
* Listen to the origin stories from today’s leaders,
* Discover their key moments of career acceleration,
* Explore a hot business topic in an authentic, approachable conversation between Andy and his guests, and
* Learn about the skills that lead to workplace success.
Tune in today to elevate your journey of continuous improvement and lifelong learning.
