The Authority Company Podcast Network is your ultimate source for inspiration, insights, and strategies from the world's most accomplished business leaders. This channel features a collection of dynamic shows, each offering in-depth, one-on-one conversations with top entrepreneurs, CEOs, and innovators across diverse industries. From overcoming challenges to crafting winning strategies, every episode is packed with practical advice, leadership tips, and stories that will inspire you to unlock your full potential—whether you're a seasoned leader or an aspiring entrepreneur. Watch new episodes on YouTube and listen on all major podcast platforms. Join us as we explore the journeys that define success and help you take your own to the next level.
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The Authority Company Podcast Network is your ultimate source for inspiration, insights, and strategies from the world's most accomplished business leaders. This channel features a collection of dynamic shows, each offering in-depth, one-on-one conversations with top entrepreneurs, CEOs, and innovators across diverse industries. From overcoming challenges to crafting winning strategies, every episode is packed with practical advice, leadership tips, and stories that will inspire you to unlock your full potential—whether you're a seasoned leader or an aspiring entrepreneur. Watch new episodes on YouTube and listen on all major podcast platforms. Join us as we explore the journeys that define success and help you take your own to the next level.
Crisis Compass: Navigating Chaos with Transparency, Compassion, and Gen X Grit
The Authority Company
33 minutes
1 month ago
Crisis Compass: Navigating Chaos with Transparency, Compassion, and Gen X Grit
Joe Pardavila chats with crisis communication expert Michele Ehrhart, author of Crisis Compass: How to Communicate When It Matters Most.
With over two decades of experience navigating high-stakes crises for global organizations like FedEx, Michele unpacks what truly defines a crisis, shares actionable strategies for leaders, and reveals why transparency and compassion are non-negotiable in crisis management.
Dive into riveting case studies, from Tylenol’s legendary response to product tampering to Subway’s missteps during the Jared scandal. Michele also discusses the evolving role of social media, the “Goodwill Bank” concept for brand resilience, and her unexpected journey from theater enthusiast to crisis strategist—including behind-the-scenes stories about FedEx’s iconic Cast Away movie cameo.
Whether you’re a leader preparing for the unknown or curious about turning chaos into opportunity, this episode offers timeless insights on steering through storms—and why “if it isn’t bleeding or dying, you can fix it.”
The Authority Company
The Authority Company Podcast Network is your ultimate source for inspiration, insights, and strategies from the world's most accomplished business leaders. This channel features a collection of dynamic shows, each offering in-depth, one-on-one conversations with top entrepreneurs, CEOs, and innovators across diverse industries. From overcoming challenges to crafting winning strategies, every episode is packed with practical advice, leadership tips, and stories that will inspire you to unlock your full potential—whether you're a seasoned leader or an aspiring entrepreneur. Watch new episodes on YouTube and listen on all major podcast platforms. Join us as we explore the journeys that define success and help you take your own to the next level.
