Alain Jestin has been CEO of UK-based freight forwarder Efret for the best part of 20 years. During this time, digitalisation has made sweeping changes to the way operators handle freight.

However, the past two decades have also brought a myriad of challenges with them, whether it be the 2008 financial crisis, Brexit, the pandemic, and more recently - Russia’s invasion of Ukraine and conflict in the Middle East.

The impact of these developments has also been disparate; changing driver markets, increased bureaucracy, key routes being closed off, and skyrocketing operating costs.

Which solutions has Efret deployed to handle these challenges, and what lies ahead amid turbulent times in the economy and the haulage market? To find out, we spoke to Alain Jestin, CEO and co-founder of Efret.