In this episode of Ambitious Broker, Jason Campbell, a remarkable real estate professional from San Antonio, Texas, whose annual sales exceed 300 million dollars, shares his journey from being a top-performing agent at Keller Williams to founding his own company, Option One Real Estate, and expanding to multiple locations, including Hawaii. He emphasizes the importance of providing exceptional customer service by proactively planning every aspect of the client experience. Jason discusses effective ways to cultivate client relationships, generate referrals, and leverage small transactions to achieve massive success, culminating in an unprecedented seven-month run where he sold 638 homes. Throughout the conversation, Jason imparts valuable insights and advice for aspiring agents, stressing the significance of preparation, consistency, and a client-focused mindset. KEY TAKEAWAYS Client Experience: Success in real estate hinges significantly on designing a proactive and exceptional client experience from start to finish. Preparation: Preparing scripts and planning client interactions ahead of time can immensely improve confidence and efficiency. Professionalism: Operating with integrity, genuine interest in clients, and focused follow-ups can turn a single lead into multiple referrals. Importance of Asking: Simply asking clients if you did a good job and requesting referrals can dramatically increase business volume. Continuous Improvement: Continuously practicing and improving basic skills like phone scripts can enhance performance significantly. Value of Leads: Bridging leads into long-term relationships and referral streams is more beneficial than purely transactional approaches. Competitiveness: Having a competitive mindset and setting ambitious targets can drive extraordinary success. Customer Service: Superior customer service and thoughtful gestures can set a realtor apart and create memorable experiences. QUOTES "Victory loves preparation." "It’s not that we have great defense; it’s that we have five guys on the floor that want to play defense." "If you’re not having fun, you’re doing it wrong." "I don’t know how I’m going to win. I just know I’m not going to lose." "You need to make sure you are always adding a 'plus one' or 'surprise and delight' to the process." "You cannot solve a problem someone doesn't have." Check out Jason Campbell and their work through the link below: https://www.linkedin.com/in/jason-campbell-898599143/ Get to know more about Ambitious Broker at https://RogerHance.com. You can also connect with our host and mentor, Roger, with the links below: Linkedin: https://www.linkedin.com/in/roger-hance/ Call: (818) 718 - 3020 Email: rogerhance@msn.com Website: https://escrowtech.net/ Please like, comment, and subscribe! Don't miss out on the valuable insights and expertise shared by our guest/s in this episode of Ambitious Broker! Tune in to the full episode to learn more about succeeding in the real estate industry and stay informed for future episodes.