Your Secret Weapon to Unlock the Voice of Your Customer | Rohan Sampath, Co-founder at Copilot

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The AI Lab

9 episodes

5 days ago

Generative AI has taken the world by storm —leaving business leaders with a flood of unanswered questions and a burning curiosity to understand what it all means. Most importantly, “What does this mean for my business?”. This is a show about demystifying the world of generative AI for business leaders. No fluff. No jargon. Just real conversations with the innovative leaders who are not only embracing this technology but advancing it — discovering new use cases, building new categories, and solving some of the largest problems for their teams & customers. Hosted by Ryan Kurt.

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Your Secret Weapon to Unlock the Voice of Your Customer | Rohan Sampath, Co-founder at Copilot

The AI Lab

35 minutes 39 seconds

2 years ago

Your Secret Weapon to Unlock the Voice of Your Customer | Rohan Sampath, Co-founder at Copilot

Rohan Sampath, Co-founder at Copilot, joins The AI Lab to discuss how executives can better understand and leverage VOC (Voice of the Customer) using AI.

We also dive into:

Will AI startups become incumbents worst nightmare?
The future of AI-powered sales
How understanding customer sentiment with AI can supercharge your go-to-market
How Copilot is helping companies dissect customer conversations in 60 seconds
The evolution of conversational intelligence and LLMs (Large Language Models)

Rohan is an AI expert, advisor, podcast host, and co-founder of Copilot.

Copilot helps companies deeply understand the voice of their customer. Their tool records and transcribes customer conversations, use GPT-4 to extract topics, themes and insights that are tailored to your sales process and methodology (MEDDIC/BANT, etc.), and fill out your CRM with a summary of those insights.

Rohan is host of the AI Tech Sales Podcast. Every week, he interviews CEOs, Sales Leaders, and AI experts on how they think AI will change revenue organizations and the customer buying journey.

→ ⁠Connect with Rohan on LinkedIn: https://www.linkedin.com/in/rohansampath/

→ ⁠Learn more about Copilot: https://www.copilotup.com/

→ ⁠Listen to the AI Tech Sales Podcast: https://ai-tech-sales-podcast.simplecast.com/