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The Activator HQ Podcast (formerly The Smallstarter Business Podcast)
John-Paul Iwuoha
101 episodes
5 days ago
Tune in to John-Paul Iwuoha's unique podcast for practical tips, advice, and insights that'll improve your chances of starting, growing, or turning around your business. If you're an African entrepreneur, or you do (or plan to do) business in Africa, you'll love how John-Paul thinks and talks about strategy, exploiting business ideas and opportunities, market entry, sales and customer acquisition, growth, expansion, raising capital and funding, developing strong business systems, leadership, and hiring capable and loyal people on your team. John-Paul is a business transformation specialist who has worked with dozens of entrepreneurs and business owners to overcome tough business problems. He has been featured on CNN, The Huffington Post, Business Day, and several local and international media. He was named by LinkedIn as a Global Top Voice on Startups & Entrepreneurship.
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Entrepreneurship
Business
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All content for The Activator HQ Podcast (formerly The Smallstarter Business Podcast) is the property of John-Paul Iwuoha and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Tune in to John-Paul Iwuoha's unique podcast for practical tips, advice, and insights that'll improve your chances of starting, growing, or turning around your business. If you're an African entrepreneur, or you do (or plan to do) business in Africa, you'll love how John-Paul thinks and talks about strategy, exploiting business ideas and opportunities, market entry, sales and customer acquisition, growth, expansion, raising capital and funding, developing strong business systems, leadership, and hiring capable and loyal people on your team. John-Paul is a business transformation specialist who has worked with dozens of entrepreneurs and business owners to overcome tough business problems. He has been featured on CNN, The Huffington Post, Business Day, and several local and international media. He was named by LinkedIn as a Global Top Voice on Startups & Entrepreneurship.
Show more...
Entrepreneurship
Business
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SBP 093: How To Make Customer Service Your Biggest Competitive Advantage (A Masterclass)
The Activator HQ Podcast (formerly The Smallstarter Business Podcast)
1 hour 15 minutes 33 seconds
3 years ago
SBP 093: How To Make Customer Service Your Biggest Competitive Advantage (A Masterclass)

Many small and mid-sized businesses are failing at customer service.

This is a big opportunity for you because improving how you serve your customers can become a strong competitive advantage for your business.

This episode is a mini-Masterclass in how you can achieve this.

You’re going to unlearn some of the misconceptions you may have about your customers, and how you can serve your customers in a way that makes them loyal, protective, and promoting of your business.

This is a really exciting episode.

Happy learning!

The Activator HQ Podcast (formerly The Smallstarter Business Podcast)
Tune in to John-Paul Iwuoha's unique podcast for practical tips, advice, and insights that'll improve your chances of starting, growing, or turning around your business. If you're an African entrepreneur, or you do (or plan to do) business in Africa, you'll love how John-Paul thinks and talks about strategy, exploiting business ideas and opportunities, market entry, sales and customer acquisition, growth, expansion, raising capital and funding, developing strong business systems, leadership, and hiring capable and loyal people on your team. John-Paul is a business transformation specialist who has worked with dozens of entrepreneurs and business owners to overcome tough business problems. He has been featured on CNN, The Huffington Post, Business Day, and several local and international media. He was named by LinkedIn as a Global Top Voice on Startups & Entrepreneurship.