Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie.AI)! Together Frank and Maja dive into the world of Conversational AI and more directly how ChatBots are improving customer experience, boosting your sales and lighting up customer support performance. Maja also addresses common concerns about bringing AI int...
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Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie.AI)! Together Frank and Maja dive into the world of Conversational AI and more directly how ChatBots are improving customer experience, boosting your sales and lighting up customer support performance. Maja also addresses common concerns about bringing AI int...
https://activateCX.arroyo360.com/ai ---------- Zoom has the CX Industry Shaking in their boots with their NEW AI Contact Center solutions. Find out more as we chat with special guest Brandon Knight about all things Zoom, AI, and customer experience in contact centers. Don't miss out on this insightful conversation! Chapters 00:00 Cloud Native 02:27 Does Zoom have the Engineering chops? 04:47 Data is the New Oil 08:21 The Automation Story 11:03 Proof is in the Pudding 13:18 Delivering ...
The ActivateCX Podcast
Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie.AI)! Together Frank and Maja dive into the world of Conversational AI and more directly how ChatBots are improving customer experience, boosting your sales and lighting up customer support performance. Maja also addresses common concerns about bringing AI int...
