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In this episode of The AceCall.ai Podcast, we sit down with David Main, the General Manager and COO of Lambton Golf and Country Club, one of Canada’s most historic and respected private clubs.

With over two decades of executive leadership across top-tier clubs—including Brampton, Beacon Hall, Beech Grove, Toronto Lawn, and now Lambton—David brings a wealth of insight into what modern leadership in golf club management truly requires.

We explore the new rules of leading golf clubs—where empathy, culture, and emotional intelligence are just as critical as operations and finance.

David shares how he and his team are:

✅ Building a culture of belonging—for both members and staff
✅ Bringing succession planning and staff growth into the light
✅ Responding to inappropriate member behaviour with empathy and firm values
✅ Creating space for personal wellness and calm under pressure
✅ Starting to integrate AI to elevate communications, reduce admin, and improve the member experience

He also dives into how Lambton is experimenting with AI tools to simplify board presentations, improve communication touchpoints, and even explore a custom-built AI assistant named after their legendary founder, George S. Lyon.

Whether you’re a GM, department head, or aspiring club leader, this episode is packed with hard-earned wisdom, actionable advice, and a refreshing take on where the private club industry is headed.

🎧 Listen now to learn how you can lead your club with more clarity, care, and creativity—and how AI is quietly becoming one of the most powerful tools in a GM’s toolkit.

👉 Don’t forget to subscribe to The AceCall.ai Podcast for more expert interviews and insights at the intersection of hospitality, leadership, and A.I. in golf.

🔗 Available on Apple, Spotify, and all major podcast platforms

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