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The AceCall.ai Podcast
AceCall.ai
35 episodes
5 days ago
The AceCall.ai Podcast Helps Golf Club Managers Win With AI and is your go-to resource to learn how to leverage AI-driven tech to elevate member experiences, streamline operations, and build world-class golf clubs. Hosted by Clayton Elliott and Brad Milligan, the founders of AceCall.ai, this podcast dives into the transformative power of Voice AI and other cutting-edge AI solutions designed specifically for modern golf club management. Each episode explores real-world strategies, expert interviews, and game-changing innovations to help GMs stay ahead in an industry that’s rapidly evolving.
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Management
Business
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All content for The AceCall.ai Podcast is the property of AceCall.ai and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The AceCall.ai Podcast Helps Golf Club Managers Win With AI and is your go-to resource to learn how to leverage AI-driven tech to elevate member experiences, streamline operations, and build world-class golf clubs. Hosted by Clayton Elliott and Brad Milligan, the founders of AceCall.ai, this podcast dives into the transformative power of Voice AI and other cutting-edge AI solutions designed specifically for modern golf club management. Each episode explores real-world strategies, expert interviews, and game-changing innovations to help GMs stay ahead in an industry that’s rapidly evolving.
Show more...
Management
Business
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029 Joseph Murphy on Member Service, Staffing, and Success at The National Golf Club of Canada
The AceCall.ai Podcast
1 hour 23 minutes 11 seconds
6 months ago
029 Joseph Murphy on Member Service, Staffing, and Success at The National Golf Club of Canada

📞 Want to start tinkering with A.I. at your golf club?
Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club A.I. Amplifier™, a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI.

Just let our AI Receptionist know that's what you’re calling for and we’ll send it over to you right away.

And while you’re at it, test our demo “AceCall Golf Club” AI Receptionist—ask it anything a member or guest might ask a private golf club. You’ll be amazed at what Voice AI can do for your operation.

---

🎙️ In this episode of The AceCall.ai Podcast, we sit down with Joseph Murphy, General Manager of The National Golf Club of Canada—one of the most iconic and prestigious private clubs in the country.

Joe brings over 40 years of private club leadership experience to the mic, including senior roles at top-tier clubs like St. George’s, Scarboro, Islington, and Thornhill.

At every stop, he's built a reputation for exceptional governance, member-first thinking, and cultural excellence.

This episode is a masterclass in timeless private club management—delivered by someone who’s seen it all.

We go deep into:

âś… Why culture must be engineered, not left to chance
âś… The art of guiding a board (instead of just reporting to one)
✅ How to build staff loyalty—even with seasonal turnover
✅ Avoiding the “membership panic” trap that erodes club culture
âś… How governance done right sets the whole club up for success
✅ Joe’s perspective on where AI fits—and how it can support (not replace) hospitality

Joe also shares how he uses ChatGPT personally to save time, and why Voice AI tools like AceCall could play a big role in streamlining service without sacrificing the human touch.

Whether you’re a General Manager, Golf Pro, or part of a club leadership team, this conversation is packed with wisdom you can take straight to your next board meeting or strategy session.

🔗 Plus, hear Joe’s candid reflections on the future of private clubs, the importance of mentorship, and the next generation of leadership our industry will need to thrive.

🎧 Listen now to hear from one of the most respected names in Canadian club management—and take away real lessons to elevate your operations and member experience.

👉 Don’t forget to subscribe to The AceCall.ai Podcast for more expert insights on AI, leadership, and innovation in golf club management.

đź”— Listen on Apple, Spotify, Google, and all major podcast platforms.

#AI #GolfPodcast #GolfClubManagement #PrivateClubLeadership #Governance #ClubCulture #GolfOperations #GolfStaffing #CanadianGolf #TheNationalGolfClub #VoiceAI #ChatGPTForGolf #AIinClubs #GolfClubStrategy #AceCallAI

The AceCall.ai Podcast
The AceCall.ai Podcast Helps Golf Club Managers Win With AI and is your go-to resource to learn how to leverage AI-driven tech to elevate member experiences, streamline operations, and build world-class golf clubs. Hosted by Clayton Elliott and Brad Milligan, the founders of AceCall.ai, this podcast dives into the transformative power of Voice AI and other cutting-edge AI solutions designed specifically for modern golf club management. Each episode explores real-world strategies, expert interviews, and game-changing innovations to help GMs stay ahead in an industry that’s rapidly evolving.